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Adsense publisher communication still suboptimal - new appeal process might help

Andreas Viklundcom » The AdSense trap posts about getting trapped by some guy telling him to review his adsense clicks…

He did and found a lot of adsense spam sites to block…

a bit later his account was closed for illegal click activity…

hmmm – I wonder if the owner of the spam sites and the one who "trapped" him was just the same guy?

Anyway, Andreas is just publisher #100000 or so that gets booted from Google adsense for illegal clicks without a real good way to get back into the program.

With the Adsense program being live for 3 years now Google

  • still does not filter fraudulent traffic
  • still does not support publishers in filter fraudulent traffic but punishes them for accusing them to be the only source of fraud traffic
  • still has no means to alert publishers of fraud traffic upfront, before their accounts get closed

That's the real pity…

Update 2006/08/08: at the Google Dance 2006 and Advisor from Google told me about the Appeal process where you have a clear and formal way to re-appeal for your account and bring in more information and data… I never heard of that before and just checked out if I could get a human response from there vs. all the automated responsed I had in the last month

Comments

Adsense publisher communication still sucks

Hey Christoph,

Man that is terrible news, over the last 12 months I have been targeting google adsense and have seen steady increase in income over that time. Once in a blue moon I have "accidentally" clicked my own ads for various reasons, once in a while I am generally interested in the ad and have hit it.

Another time I remember wanting to check out the "code" and accidentally clicked the ad. I have never run into problems as my sites drive enough traffic where these clicks are few and far between. None the less it is just terrible to hear that publishers can get the boot with little help from google when things go wrong.

Great blog, keep up the good work.

Brian

Marketing Fan's picture

many publishers kicked from adsense, including myself

Brian,

over the last 2 years I have been kicked from Adsense twice…

First they accused me of click-fraud…

Then after reinstating my account almost a year later, it worked for 2-3 months until they kicked me a second time for accusing me to “be in relation with an account that they kicked for click-fraud” ...

Obviously that was the first instance of my account…

I do however believe that Google does not really care about single publishers… it’s the overall mass of traffic they are interested in – and I’m sure if I had like 100 or so Adsense spam sites to generate traffic from, they would have kept me in the program…

oh well… what a pity…

It’s just sad to hear that all this happens over and over again… and it’s Google that we are sending mails to for asking for answers… like “don’t be evil… don’t even try to answer those mails in an evil manner…”

best regards

christoph

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