Just came across this morning: what affiliates REALLY "love"…

To our loyal webmasters. We apologize sincerely for the

2 days downtime and we will compensate you fully for all

downtime according to your previous days prior to us going

down. Now for the update

Our main critical drive running as an NFS drive to our load balanced
backend crashed monday morning at 5:00 effectively bringing APC to a

halt. Our host tried for a few hours to grab the data themselves,

then soon realized it was not possible to recover the data without

giving the disk to a certified disk recovery expert. As you can

imagine they dont take many super super rush jobs, but we managed to

get our drive there. It is currently at the center being worked on

and from what I told, tomorrow afternoon (Jan 12) we should be

back and rolling. That is the gameplan as of now.

In the meantime we are working on getting processing up
and our members area active for members, while we wait for full recovery

of the drive. Sorry for the low amount of communication up to this

point we have been as stressed as ever trying to get answers and get

this hard drive issue resolved

We learned a VERY valuable lesson which is to have backup after backup
in place and we will be moving this NFS drive to a RAID array,

which we should have done in the first place but over looked it on

initial setup. Anyway, thanks for your support and once again I would like

to iterate you WILL be compensated for all our downtime.

Important Note: Payout that was to go out on Monday the 10th has not
been processed yet for the fact that when our server went down

we no longer had access to print payout reports to cut the checks.

As soon as we get the drive back up and going, payouts will be made ASAP!
Thanks again for your support!

Oh my god… business data on

• a single tape drive
• no RAID implemented
• no offline storage backup via NAS / SAN

CAN YOU BELIEVE IT - these guys do business on an unsecured, unbacked up server… my emails and weblog are better stored with RAID and offline backup on a $200 business server hosting plan on ThePlanet ….

PS: NO, I won't mention the programs name here…