BOTW – dealing right with hassles
September 21st, 2006 — | What say you?How the right reaction from a provider can make good for a bad service implementation…
How the right reaction from a provider can make good for a bad service implementation…
How a great service was killed by “marketing experts” …
Peter Doyle on Customer Loyality: Spice up your service department and start selling crappy products.
Google has an ethics committee for decisions on changes to their algorithms. The committee…